Terms of Service
Last updated: October 1, 2025
1. Acceptance of Terms
By accessing and using Solvinix services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Solvinix provides AI-powered, design-first, cloud-native digital solutions including but not limited to:
- Artificial Intelligence solutions and chatbots
- Software development services
- Cloud migration and services
- Data analytics and business intelligence
- Security and compliance consulting
- Design and creative services
3. User Responsibilities
You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the service for any illegal or unauthorized purpose
- Violate any laws in your jurisdiction
- Infringe upon intellectual property rights
- Transmit malicious code or harmful content
- Attempt to gain unauthorized access to our systems
4. Intellectual Property
All content, features, and functionality of our services are owned by Solvinix and are protected by international copyright, trademark, and other intellectual property laws.
5. Payment Terms
For paid services:
- Payment is due as agreed upon in service contracts
- Late payments may result in service suspension
- Refunds are handled on a case-by-case basis
- Prices are subject to change with notice
6. Service Availability
While we strive for 99.9% uptime, we cannot guarantee uninterrupted service. We reserve the right to modify, suspend, or discontinue services with or without notice.
7. Limitation of Liability
Solvinix shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or other intangible losses.
8. Data Protection
We are committed to protecting your data in accordance with applicable data protection laws including GDPR. Please refer to our Privacy Policy for detailed information.
9. Termination
Either party may terminate services with appropriate notice as defined in service agreements. Upon termination, your right to use the service will cease immediately.
10. Governing Law
These terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
11. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the service constitutes acceptance of the modified terms.
12. Contact Information
For questions about these Terms of Service, please contact us at:
Email: legal@solvinix.com
Address: Solvinix, Kerala, India